How to tell whether an AI project is real
You have seen the statistic that 95% of enterprise AI fails. Almost nobody quoting it says what it measures, and the answer changes what you should do about it.
Read it →Blue Harbour Solutions
Field notes on the decisions that cost the most.
I have sat in all four seats of a technology decision. Owner, Sales Leader, Vendor, Cloud GTM Advisor. Most advisors have sat in one. This is what that view looks like written down: what things actually cost, why rollouts fail, and how the advice industry gets paid.
Evaluating software vendors: the two things no demo will tell you
I have evaluated well over a hundred platforms for my own company. The two factors that have decided my regrets were on nobody’s comparison chart.
Read it →Why software rollouts fail, and what it cost me to learn it
I picked the right system, fixed the business before I touched it, and still spent six months fighting for adoption. The software was never the risk.
Read it →What a CRM or ERP actually costs in year one
The licence fee is the number on the quote. It is usually a quarter to a third of what you spend in year one, and it is rarely the part that decides whether the project works.
Read it →Start with clarity
Sitting on a decision right now?
Blue Harbour Navigator is a fixed-fee independent assessment for owner-led businesses. Seven to ten days, and you own the plan at the end of it.